Image of Dr Agnieszka Bojanowska

Dr Agnieszka Bojanowska

Human Performance Psychologist

Well Made
What does your company do?

We’re consultants who help companies improve the performance of their people. We analyze teamwork, culture, and individual performance, then train teams and managers on how to work more effectively and achieve better outcomes.

Describe your role in 1—2 simple sentences.

I analyze team dynamics, individual performance, and management styles, and design performance systems that help companies get the most out of their people — in a way that’s sustainable and healthy.

What do you really do at work?
  • I talk to people about their challenges at work. I identify thinking patterns that cause unnecessary stress and help them change those patterns.
  • I analyse how managers behave and what in their behaviour causes stress. I help change those behaviours into more effective ones.
  • I help CEOs and HR understand the psychology of performance. I help them use this knowledge when shaping company cultures.
  • I analyse team dynamics and design ways of cooperating that lead to better performance outcomes.
What skills are necessary to do your job?

In my work, there’s no clear divide between hard and soft skills. I draw on psychological knowledge of thinking patterns, stress management, analytical skills, team dynamics, and program design. It’s about analyzing what’s going on, translating that into effective interventions, and presenting it to decision-makers.

Biggest eye-opening since you started this job.

That my biggest skill is spotting patterns in people’s behavior and thinking — it comes naturally to me, but is often hard for the people I work with to see. I notice friction points in team dynamics and individual behavior, and I know what to do about them. People can seem complicated when you don’t know what to look for, but it all becomes much simpler once you can tell the difference between noise and what really matters.

Most challenging part of your job that people often don’t see from the outside.

Resistance and people’s fear of judgment. When I call out challenges in team dynamics and management styles, I have to be both empathetic and direct — otherwise, nothing really changes. It’s the hardest part of the job: giving feedback that holds clients accountable without placing blame or making them feel judged.

If someone wants to enter your field today, where should they start?

Consume as much knowledge as you can and seek out diverse experiences — especially listening to people in one-on-one sessions and group settings. Pay attention to how they think, and ask as many questions as possible about their reasoning. That’s how you learn to truly understand how people think.

What drives you at work?

Ambition and the need to feel fulfilled. I find fulfilment in helping people overcome their challenges and grow in the direction they choose. I also enjoy having agency and being effective in what I do.

Biggest professional goal.

To help transform companies that struggle with team performance into places where people do their best work, collaborate smoothly, and find fulfillment in what they do.

To reach your top career goal, what skills do you believe you should get or improve?

I need to learn even more nuance by applying what I know across different teams. Every team is different, but there are patterns that repeat. Applying what I know in more settings will naturally get me to where I’m going.

What do you think is your unique talent?
Best career advice you’ve ever received.

Learn by doing — don’t wait until you know it all to start applying what you’ve learned. You’ll make mistakes, and that’s how you’ll learn faster. It can be uncomfortable at times, but it’s worth the challenge.

Advice that never worked for you or your career.

To skip hard work. If you want to achieve something big, you need to enjoy the work itself. I’m a bit obsessive when it comes to solving problems, and I think that kind of drive is essential if you want to reach your goals.

Lesson that feels the most valuable and hard-earned.
Moments at work made you feel proud or fulfilled.

When someone comes to me thinking their problem is complicated, they often assume the solution will be complicated too. I show them that even if the problem is complex, the solution can be simple. I love it when clients are surprised by how easy it was to solve something they’d been struggling with.

Looking back 3—5 years, what do you regret doing or not doing?
How do you deal with the discomfort of doing something you’ve never done before?

Sit with the discomfort and let it be. Keep going, even when something feels uncomfortable.

How important is networking in your career? Any tips?

A bit. It’s nice to have work friends, especially as a freelancer working online.

Do you believe in work-life balance? How does it work for you?

My work supports my life, and my lifestyle supports my work.

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